FAQ
Have Questions?
HERE'S SOME OF THE COMMON QUESTIONS I RECEIVE ABOUT CLEANING
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Residential Cleaning (deep cleaning, routine cleaning, move-in/move-out cleaning)
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Carpet & Upholstery Cleaning
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Exterior / Interior Window Cleaning
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Trash Removal
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You can fill out one of my Quote Forms and you will enter the preferred date for your clean then. If there is a conflict with my schedule I will chat with you to find a better time or date for the both of us. I try to be as flexible as possible.
Every space and home is different, so prices vary based on the size of your space, the type of clean, and any additional services you may request. I do offer free estimates and free walk-throughs, so feel free to fill out my Quote Form to receive a detailed estimate. We can decide on an official price after the walk-through. Payment is due before I leave your home, after the cleaning is completed.
Yes, I use high-quality, eco-friendly cleaning products from Melaleuca that are safe for both your family and pets.
No, you don’t need to be home! If you prefer to leave your home while I clean, just provide me with proper access instructions. I pride myself on being trustworthy and respectful of your space. For transparency and safety, I do ask to not be cleaning alone with other men in the house. I appreciate your understanding.
The length of the cleaning depends on the size of the space and the type of cleaning requested. For example, a standard residential cleaning may take 1-3 hours, while deep cleaning could take longer. I'll give you an estimated time frame when you book.
To make the most of your cleaning, it’s helpful to:
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Pick up personal items or valuables (including clothing and toys)
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Remove any fragile objects or items that may be in the way
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Communicate any areas that need extra attention
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I serve a majority of the Northern Indiana area such as: Mishawaka, South Bend, Granger, Goshen, and Elkhart. However if you're in Michiana feel free to contact me to see if I can make it work. For areas more than 30 minutes away, I may request a slightly higher price to assist in covering gas.
Customer satisfaction is my top priority. If you’re not completely satisfied with my cleaning service, please let me know within 24 hours, and I'll work to resolve the issue. I'll return and re-clean any areas you’re unhappy with within reason.
I accept a variety of payment methods including cash, checks, and digital payments like Venmo. You can pay online or in-person before I leave the residence. Cash is preferred.
Yes, you can cancel or reschedule your cleaning appointment at any time. As a new mom, I am very understanding that things come up. However, if there is more than three cancellations / reschedules within one month, I will be charging a fee. If you cancel AFTER I have already arrived, it is an automatic $30 payment for my travels.